Customer Churn Prediction

Give relationship managers a 90-day early warning before clients leave — AI churn scoring, retention actions, and RM briefs in seconds

📉 AI Customer Churn Prediction

Stop losing clients you could have saved. Upload your customer portfolio and get instant churn risk scores, key warning signals, and ready-to-use RM talking points — 90 days before the client calls to leave.

90-day
early warning window
72%+
intervention success rate
−65%
manual CRM review time
RM-ready
talking points & briefs
Checking connection…
📁
Drop CSV / JSON / TXT here, or click to browse
Max 2 MB · CSV, JSON, JSONL, TXT

Click a sample to load it into the analysis tab.

🚨 At-Risk Portfolio

3 clients — 1 CRITICAL (inactive 62 days), 1 HIGH (price-sensitive, unhappy), 1 MEDIUM (renewal due soon). Tests the 90-day warning system.

✅ Healthy Book

3 loyal clients with long tenure, high satisfaction, and regular RM engagement. Expected LOW risk across the board.

📅 Renewal Season

4 clients all on Month-to-Month or One Year contracts expiring in 60-90 days. Mixed signals — tests renewal-window risk scoring.

🏢 Enterprise Accounts

3 large PLATINUM/GOLD accounts with complex signals — high revenue at stake, mixed satisfaction and RM contact patterns.

📉 Customer Churn Prediction Features

90-Day Early Warning

Detect churn risk months before the client calls to cancel — giving RMs time to act, not react.

📊

Risk Tier Scoring

Every client scored CRITICAL / HIGH / MEDIUM / LOW with a probability percentage your team can act on immediately.

🔍

Key Churn Signals

AI identifies the specific factors driving each client's risk — inactivity, satisfaction drop, pricing, contract type, and more.

🎯

Retention Action Plans

Concrete, prioritised actions for each client — not generic advice. Tailored to their specific risk signals.

💬

RM Talking Points

Ready-to-use call prep and talking points so RMs can have the right conversation from the first sentence.

💰

Revenue at Risk

Quantify the ARR at risk for each client and across the full portfolio so leadership can prioritise resources.

📈

Portfolio Health Dashboard

Instant AT RISK / STABLE / HEALTHY portfolio view with executive summary ready for RM team leaders.

📁

Batch CSV / JSON Upload

Analyse your entire book of business in one upload. Works with CRM exports in CSV, JSON, or JSONL format.